Order Status

How to Check Your Order Status

Once your order is placed, you will receive a confirmation email containing your order number and purchase details.
You can check the status of your order at any time using the steps below.

If You Have an Account

  1. Click “My Account” on the top of the website.

  2. Log in using your email and password.

  3. Select “My Orders” to view all recent purchases and their status.

If You Checked Out as a Guest

You can still track your order using your email and order number from your confirmation email.

How to Track Your Shipment

Once your order has been shipped, you will receive a tracking number via email or WhatsApp.
You can use this number to track your shipment in real time.

Tracking Link

You can track your order here:
Track Order Page: (Add your tracking page URL)

Where Our Orders Ship From

All orders are shipped from our international fulfillment centers located in Hong Kong, Shanghai, and Dubai. Customs clearance may affect final delivery time.

This means tracking may show multiple transit locations before arriving in your country.

Typical Tracking Stages

You may see the following tracking updates depending on your carrier:

  • Order Confirmed – We’ve received your order.

  • Processing – Quality check & packing.

  • Shipped – Your order is on its way.

  • In Transit – Moving through international hubs.

  • Customs Clearance – Required by your country.

  • Out for Delivery – With local courier.

  • Delivered – Successfully arrived.

Tracking Not Updating?

Tracking numbers may take 24–72 hours to update after dispatch.
This is normal, especially during peak seasons.

Contact us if tracking hasn’t updated for more than 5 days.

Haven’t Received Your Tracking Number?

If your order is still within 1–4 business days of purchase, tracking may not be assigned yet.
If it’s been longer than 4 business days, contact us so we can assist.

Need Help?

If you have questions about your order, tracking, or delivery, reach out anytime:

📱 WhatsApp: +1 (717) 538-5671
📧 Email: info.luxaffairsstore@gmail.com
📸 Instagram: @luxuryaffairsstore
🎵 TikTok: @luxaffairsstore

We respond within 12–24 hours.