International Shipping Policy

International Shipping Policy

1. Eligible Countries

We offer international shipping to select countries, including but not limited to Canada, Australia, the United Kingdom, European Union countries, Japan, and Singapore.

To confirm if we ship to your country, proceed to checkout and enter your shipping address. If your country isn’t listed, contact us on Instagram @luxuryaffairsstore or WhatsApp +17175385671.

2. Shipping Methods and Costs

  • International Standard Shipping: Our primary method for international orders. Costs are calculated based on destination, order weight, and package dimensions.

  • Shipping fees are displayed at checkout before you complete your purchase. Typical costs: $15–$50 USD for most destinations.

  • We do not offer expedited international shipping at this time. For urgent delivery options, please reach out on WhatsApp.

3. Delivery Times

  • Estimated Delivery: 7–14 business days (depending on destination and customs).

  • Orders are processed within 1–2 business days (Monday–Friday, excluding U.S. holidays).

  • Delivery times may vary due to customs delays, holidays, or local courier performance.

4. Tracking Your Order

  • Once your order ships, you’ll receive a tracking number.

  • Use it on the carrier’s website (USPS, DHL, or your local courier).

  • If you don’t receive tracking within 48 hours, message us on Instagram @luxuryaffairsstore or WhatsApp +17175385671.

5. Customs, Duties, and Taxes

  • Customs Fees: Your country may apply duties, taxes, or import fees. These are the customer’s responsibility.

  • Declaration: We must declare the full value of items on customs forms. We cannot mark items as gifts or lower the value.

  • Delays: Customs clearance may extend delivery times. Contact your local customs office if needed.

  • Tax Refunds: Customs fees and taxes are non-refundable, even if the item is returned.

6. International Returns and Exchanges

  • Returns: Accepted within 30 days for unused items in original packaging.

  • How to Return: Contact us on Instagram or WhatsApp with your order number and reason for return.

  • Customers cover return shipping costs and customs fees unless the product is defective.

  • Exchanges: Available if the requested product is in stock.

  • Defective/Incorrect Items: Report within 48 hours with photos. We’ll provide a prepaid return label and arrange a replacement or refund.

7. Warranty for International Orders

  • All products come with a 1-year limited warranty covering manufacturing defects.

  • To claim warranty: Contact us on Instagram @luxuryaffairsstore or WhatsApp +17175385671 with your order number and issue details.

  • International customers may need to ship products back to our U.S. facility for inspection.

8. Shipping Restrictions

  • Some countries restrict certain materials (e.g., lithium batteries in quartz watches).

  • We may be unable to ship to certain regions due to logistics or legal issues.

9. Contact Us

For help with shipping, customs, or returns:
📸 Instagram: @luxuryaffairsstore
📲 WhatsApp: +17175385671

10. Updates to This Policy

We may revise this International Shipping Policy as needed to reflect changes in practices or regulations. Updates will always be posted here with the latest revision date.

Last Updated: September 21, 2025

✨ We’re thrilled to bring Luxury Affairs Store products to customers around the globe. Thank you for shopping with us!